सम्पर्क गर्नुहोस्

Let's Connect

Whether you're a merchant ready to integrate, or need help with a payment — our team is here 7 days a week.

Send Us a Message

We typically reply within 2 business hours.

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Headquarters

West Bay, Business District, Doha, Qatar

Sun–Thu: 9AM–6PM (AST)

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New Baneshwor, Kathmandu, Nepal

Sun–Fri: 10AM–5PM (NST)

WhatsApp Support

Fastest response — typically under 30 minutes

Already a partner?

Manage your account, view reports, and process transactions.

Quick answers to the most common questions

How quickly does a mobile recharge reach Nepal?

Instantly — typically within 1–3 seconds of payment confirmation. You and the recipient both receive an SMS confirmation.

Which operators do you support for mobile recharge?

We support all major Nepalese operators: Ncell, Nepal Telecom (NTC), and SmartCell. Both prepaid and postpaid accounts.

Can I pay NEA electricity bills from Qatar?

Yes! Just enter your NEA customer number. Our system auto-fetches the outstanding amount. You pay from your merchant balance.

How do I become a merchant partner?

Register at my.nepalitop.com, complete our KYB (Know Your Business) verification, and you're live within 24 hours.

What currencies do you accept for top-ups?

We accept QAR (Qatari Riyal), AED, SAR, BHD, KWD, and OMR. All are converted to NPR at live rates.

Is there a minimum transaction amount?

Minimum recharge is NPR 50. Utility bill payments have no minimum — you pay the exact amount due.

Still have questions? Email us directly →